Privacy Policy | The Smile's Centre

Last updated: July 2026

1. Who We Are

The Smile's Centre by Dr Vikasini, MDS ("we", "our", "us") operates this website and a dental clinic at Plot no 76, Secretariat Colony, Manikonda Check Post, near Golden Temple, Manikonda, Hyderabad, Telangana 500089. This policy explains what information we collect through this website and how we use it.

2. Information We Collect

Details you submit in forms — your name, phone number, requested service, preferred date and message, when you use the appointment form or enquiry popup.
Usage information — basic, non-identifying technical data (such as pages visited and device type) that helps us keep the website fast and working correctly.

We do not collect payment information through this website, and we do not knowingly collect information from children without parental consent.

3. How Your Information Is Used

To respond to your appointment requests and enquiries — form details are delivered to our WhatsApp business number and stored in our private records to schedule and follow up on your visit.
To contact you about your appointment by phone or WhatsApp.
To improve our services and website experience.

We never sell your personal information, and we do not share it with third parties for their marketing.

4. Third-Party Services

This website uses a small number of third-party services to function: Google Maps (to show our clinic location), Google Fonts (typography), WhatsApp (to deliver your enquiry to us when you press send), Google Sheets (our private record of website enquiries), and an Instagram feed widget (to display our latest posts). Each of these services may process limited technical data under their own privacy policies.

5. Data Security & Retention

Your enquiry details are accessible only to authorised clinic staff. We keep enquiry records only as long as needed to manage your appointments and our legitimate clinic records, after which they are deleted.

6. Your Rights

You may ask us at any time to view, correct or delete the personal information you submitted through this website. To do so, call 95812 10394 or message us on WhatsApp.

7. Medical Information Disclaimer

Messages you send through this website are used for scheduling and general enquiry purposes only. Please do not submit detailed medical records through website forms — clinical information is best discussed in person during your consultation, where it is handled with full medical confidentiality.

8. Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page with its "last updated" date.

9. Contact

Questions about this policy? Call 95812 10394 or visit us at the clinic during opening hours.